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Channel: Customer Relationships – Elizabeth Pagel-Hogan
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Do you have trouble focusing?

In a two-hour delay at LaGuardia, I wrote up a 400-word interview, 2 blog posts for my business and one for my personal blog. I had a little trouble focusing because I was worried about my toddler who...

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Adults like stories, too

  Take your readers on a journey! In 2012 I published my first children’s book, The Bumpy Grumpy Road. It’s a metaphor intended to help children understand that they are in charge of their emotions,...

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Zagat Rates Pittsburgh Food?

Zagat will be rating Pittsburgh restaurants in 2013. According to the Pittsburgh Business Times, “Currently, the only reviews for the Pittsburgh-area on Zagat.com are for chain restaurants that were...

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Three ways to thank teachers (or anyone) on National Teacher Day

Keep it simple. Tomorrow is National Teacher Day – time to thank teachers! My oldest is in second grade and he wanted to write a real thank you note. “But what should I say? I can’t just write thanks,”...

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How to Thank Volunteers

It seems very simple to thank volunteers, but as I learned today, “every ‘thank you’ is your next ask.” I’m working on the annual report for a Pittsburgh-area non-profit and the design team is...

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Twitter and Women: The Right to Vote

Before Thanksgiving, I was excited to be a panelist at a meeting of the International Association of Business Communicators of Pittsburgh. The topic was “Applying Traditional Communication Skills to...

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Thank You Notes from Kids

Good habits start early Do you send thank you notes? Have you ever forgotten to send a thank you note? I volunteered at our elementary school this month helping with an assembly and the launch of a new...

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The Secret of Social Media

The Secret of Social Media Right now, I’m working with the U.S. part of a major corporation to plan their social media strategy for the next twelve months. We’ve identified buckets of topics to...

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Setting up email newsletter

Happy New Year! I love trying new things and here I go again. I’m trying a new way to stay in touch with people: an email newsletter. Check out the upper right area of my website and you’ll see this...

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Are Virtual Author Visits for Students Worth It?

I’m sure some people are wondering:  are virtual author visits for students worth it? The answer is YES. I had a fantastic time visiting five classrooms last week over Zoom. I know it’s been hard not...

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